Shipping & Payment Policy
Please note that we have different free shipping & return policies for different destinations. You can find all the information below
| Country | Shipping Costs | Free Shipping | Returns | Delivery Time |
| Germany, Netherlands, France, Belgium | €5.95 for orders below €75 | Free for orders over €75 | Free | 3-7 working days |
|
Austria, Czechia, Denmark, Italy, Luxembourg, Monaco, Poland, Portugal, Slovakia, Slovenia, Spain, Finland, Sweden, Switzerland
|
€13.75 for orders below €150 | Free for orders over €150 | Free | 3-7 working days |
| United Kingdom | £8.00 for orders below £90 | Free for orders over £90 | Free | 2-8 working days |
|
Canada, South Africa, United Arab Emirates, United States
|
€25.00 for orders up to €150 | Free for orders over €150 | Not Available | 5-10 working days |
|
Estonia, Ireland, Latvia, Lithuania, Albania, Andorra, Bosnia & Herzegovina, Bulgaria, Croatia, Faroe Islands, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Jersey, Liechtenstein, Malta, Moldova, Montenegro, North Macedonia, Norway, Romania, San Marino, Serbia, Svalbard & Jan Mayen, Belarus, Isle of Man, Kosovo, Vatican City
|
€17.75 for orders up to €150 | Free for orders over €150 | Free | 5-10 working days |
| All other countries | €35 for orders up to €150 | Free for orders over €150 | Not Available | 5-10 working days |
Payment
We accept payments online using Visa and MasterCard credit/debit card, PayPal and Klarna.
If “Credit Card Online” is selected as the payment methods, then the details on the Customers ID (Card holder’s ID) should exactly match that of the credit card used to make the purchase.
All credit/debit card holders are subject to validation checks & authorization by the card issuer.
If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For ‘first-time’ online customers, we may request that shipping be to the credit card billing address only. By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details.
Otherwise, by placing an order, you confirm that you are the person referred to in the billing.
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